Shipping & Delivery Policy

This Shipping & Delivery Policy describes the shipping service currently offered by avanocva, including destinations, shipping charges, order processing times, estimated delivery timing, tracking, and assistance with shipment problems.

Shipping Destination

avanocva currently provides shipping to customers in the United States.

Availability may depend on the destination address and the products included in an order.

Standard Shipping Rates

For our current United States shipping zone:

Standard Shipping

Orders of $39.00 or more — FREE

For orders with a subtotal below $39.00, the applicable shipping charge will be displayed during checkout before the customer completes the purchase.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Processing includes payment verification, order review, preparation, packaging, and shipment arrangements.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Please note that order processing time is separate from the estimated delivery time and is not included in the shipping timeframe stated below.

Estimated Delivery Time

Our Standard Shipping option currently has an estimated delivery timeframe of:

10–15 business days after dispatch

Including order processing, the estimated total time from payment confirmation to delivery is generally 11–18 business days.

Delivery estimates are not guaranteed arrival dates.

Actual delivery may occasionally be affected by public holidays, carrier disruptions, severe weather, transportation conditions, incorrect or incomplete delivery information, or unusually high shipping volume.

Fulfillment Locations

Depending on product availability, inventory location, and the destination of an order, merchandise may be fulfilled through our own facilities or through partner fulfillment facilities.

As a result, the shipping origin of a package may differ from our registered business address.

Tracking Information

When tracking information becomes available, shipment details will be sent using the contact information associated with the customer's order.

A carrier's system may require some time after dispatch before its first tracking update becomes visible.

Delayed Shipments

If your package appears significantly delayed or tracking information has not changed for an extended period, please contact:

service@avanocva.com

Include your order number so that we can review the available shipment information and assist you with the next step.

Missing Packages

If you believe that your shipment may have been lost, contact service@avanocva.com with your order number.

We will review the order and available tracking information and assist in determining an appropriate resolution.

A customer inquiry will not automatically be denied only because the carrier's tracking page displays a particular delivery status.

Incorrect Shipping Information

Customers are responsible for checking the accuracy of their shipping address before completing an order.

If you discover an address error after ordering, contact us as soon as possible.

We will make reasonable efforts to assist, but an address modification cannot be guaranteed after fulfillment or shipping has begun.

Shipping Support

Email: service@avanocva.com

Phone: +86 18953221720

avanocva is owned and operated by Qingdao Wanshang Youxuan E-commerce Co., Ltd.