Privacy Policy
Last Updated: October 8, 2026
This Privacy Policy describes how Qingdao Wanshang Youxuan E-commerce Co., Ltd., operating the avanocva brand ("avanocva," "we," "us," or "our"), may collect, use, disclose, and protect personal information when customers visit our website, place an order, contact us, or otherwise use our services.
1. Information We Collect
The information we collect depends on how you interact with our store and may include the following categories.
Contact and Identification Information
This may include your name, email address, telephone number, billing address, and delivery address.
Order Information
We may process information related to purchases, including products ordered, order numbers, shipping status, transaction records, returns, and refunds.
Payment Information
Payments may be processed through third-party payment service providers.
We may receive limited transaction information necessary to confirm, administer, and support your order, but payment providers may separately process payment credentials under their own policies.
Device and Website Information
When you access our website, certain technical information may be collected, including IP address, browser information, device type, referring pages, viewed pages, and website interactions.
Customer Service Information
When you communicate with us, we may receive the information you provide, including messages, photographs, videos, order details, and other supporting materials.
2. How We Use Information
We may use personal information to:
- Process customer orders
- Arrange fulfillment and delivery
- Provide order and tracking updates
- Handle returns and refunds
- Respond to customer inquiries
- Prevent or investigate potentially fraudulent activity
- Maintain website functionality
- Improve our services and customer experience
- Comply with applicable legal obligations
- Send marketing communications where permitted and consistent with customer preferences
3. Cookies and Related Technologies
avanocva may use cookies and similar technologies for essential website operations, customer preferences, analytics, website performance, and advertising functions where applicable.
Your browser or available website consent tools may allow you to manage certain cookie preferences.
Disabling some cookies may affect the operation of certain website features.
4. Service Providers and Information Sharing
We may share information with third parties that provide services necessary to operate our online store.
These may include:
- Payment service providers
- Logistics and fulfillment partners
- Website and e-commerce service providers
- Technology and analytics providers
- Customer support services
- Fraud prevention and security providers
Information may also be disclosed when required by applicable law or when reasonably necessary to protect our customers, business, services, or legal rights.
5. Data Retention
We retain personal information only for as long as reasonably necessary for legitimate business purposes and applicable legal requirements.
This may include periods necessary for order administration, accounting, customer support, dispute resolution, recordkeeping, and enforcement of agreements.
6. Information Security
We use reasonable organizational, administrative, and technical measures intended to protect personal information.
However, no electronic storage system or internet transmission method can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include requesting access to, correction of, deletion of, or additional information concerning personal data we process.
Privacy requests may be submitted to:
We may ask for information necessary to reasonably verify the identity of the person submitting a request.
8. Children's Privacy
Our website and services are not intended for children who are not legally permitted to make online purchases or provide personal information without appropriate authorization.
If we become aware that personal information has been collected contrary to applicable children's privacy requirements, we will take reasonable steps to address the matter.
9. External Services
Our website may contain links to or integrations with websites and services operated by third parties.
We are not responsible for the privacy practices of those third parties. Their collection and use of information are governed by their respective policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, operations, technology, or applicable requirements.
When changes are made, the revised policy will be published on this page with an updated revision date.
11. Contact Details
For privacy-related questions or requests:
Brand: avanocva
Company: Qingdao Wanshang Youxuan E-commerce Co., Ltd.
Address: Room 207-83, Shazikou Entrepreneurship Park, No.177 Laoshan Road, Laoshan District, Qingdao City, Shandong Province, China
Email: service@avanocva.com
Phone: +86 18953221720